Terms of Service
Last updated: January 1, 2024
1. Acceptance of Terms
By accessing and using the Nova website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Nova provides online ordering and delivery of office supplies, stationery, and related products. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without notice.
3. User Accounts
To access certain features of our service, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Updating your information as necessary
4. Orders and Payment
When you place an order through our service:
- You agree to pay all charges incurred by you or any users of your account
- Prices are subject to change without notice
- We reserve the right to refuse or cancel any order
- Payment is due at the time of order placement
- All sales are final unless otherwise specified
5. Shipping and Delivery
We will make every effort to deliver products within the timeframe specified. However, delivery dates are estimates and we are not liable for delays. Risk of loss passes to you upon delivery to the carrier.
6. Returns and Refunds
Our return policy allows for returns within 30 days of purchase for most items. Products must be in original condition and packaging. Custom or personalized items may not be returnable. Return shipping costs are the responsibility of the customer unless the return is due to our error.
7. Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or content is accurate, complete, or error-free. Colors and appearances may vary from those displayed on your screen.
8. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Nova or its licensors and is protected by copyright and other intellectual property laws.
9. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
10. Limitation of Liability
Nova shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
11. Indemnification
You agree to defend, indemnify, and hold harmless Nova from and against any loss, damage, liability, claim, or demand arising out of or related to your use of the service.
12. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
13. Governing Law
These Terms shall be interpreted and governed by the laws of the state in which Nova Supplies is headquartered, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new terms on our website and updating the "Last updated" date.
15. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law.
16. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Nova
First Floor 1005
Golden Plaza, Ring Road
Surat, Gujarat 395002
India
Email: [email protected]
Phone: +91 (982) 5139726